About us

Pepas Residence stands as a premier rental company in Romania, offering properties that embody the pinnacle of modern living. Each property features contemporary designs fused with fully automated systems, ensuring a seamless blend of style and technology. Strategically located across the nation, they guarantee proximity to essential amenities while delivering unmatched comfort and innovation.

Building on this foundation, Pepas Residence is committed to elevating the guest experience. Our team meticulously curates every property, ensuring that they not only meet but exceed the expectations of the modern traveler. The integration of smart technology in our properties isn’t just a feature; it’s a philosophy. We aim to harmonize luxury with efficiency, ensuring guests enjoy the conveniences of the 21st century in an environment that’s both sophisticated and intuitive. Furthermore, our strategic locations ensure that, whether you’re in town for business or leisure, the best of Romania is always within reach. Choose Pepas Residence and experience the future of luxury rentals today.

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Better together

Safety First: At Pepas Residence, your well-being is paramount. Beyond our modern amenities, we’ve introduced enhanced cleaning protocols and contactless check-in/out processes, ensuring your stay is safe and stress-free.

Exclusive Amenities: Every property is equipped with high-speed Wi-Fi, state-of-the-art entertainment systems, and other luxurious amenities. Some even boast private pools and hot tubs, setting the stage for a truly relaxing retreat.

Guest Experiences: Our reputation is built on exceptional guest experiences. Genuine positive reviews from past visitors underscore the quality and uniqueness of stays with us.

Local Adventures: Beyond the comforts of our properties, step out to explore local treasures. Whether it’s vibrant markets, serene nature trails, or exquisite dining, the best of Romania is at your fingertips.

Commitment to You: We offer 24/7 customer support, ensuring any query or need you have is addressed promptly. Plus, our flexible booking options, including free cancellations, provide peace of mind in these unpredictable times.

Sustainable Stays: We’re proud of our eco-friendly initiatives, allowing you to enjoy a luxurious stay that’s also kind to the planet.

Dive into a blend of modern luxury, safety, and authentic Romanian experiences. Choose Pepas Residence for your next unforgettable getaway.

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Let’s have a chat!

This Privacy Policy explains how we use any personal information we collect about you when you use this website. Please note that we may update this policy from time to time.

Topics

Our Privacy Principles
Relevant Privacy Legislation
Who We Are
What Information We Collect About You
Information We Collect Automatically
How We Use Your Information
Sharing Information
Security – Safeguarding Your Information
Cookies
Access To Your Information and Correction

#1 Our Privacy Principles

We will never spam you with irrelevant emails
You may opt out or in of our email communications at any time
You have the right to remove any information we may hold on you
We will never sell, rent, make public or distribute your personal information
Data is a liability and therefore should only be collected and processed when absolutely necessary

#2 Relevant Privacy Legislation

In line with Moove Agency internal processes and systems, this website is designed to comply with the following policies:

UK Data Protection Act 1998
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)

#3 Who We Are

Registered office: Pepas Cloud SRL, 12F Primaverii Street, Corbeanca, Ilfov, Romania | Company registration number: RO38266841

#4 What Information We Collect About You

4.1 Website Visitor Tracking

Like most websites, our website uses Google Analytics. This tool collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use this information to better understand how visitors find us and how they interact with our website. We can use this to make adjustments to our website, to deliver a better user experience. We only use Google Analytics if you give consent to cookies and you can adjust your settings and opt-out at any time via the Cookie Settings.

4.2 Transaction and Billing Information

If you buy a product from us, you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, payment information, IP address, contact and location information.

4.3 Live Chat

Our website is using Joinchat (WhatsApp redirect), a chat platform that connects users with our customer support. We are only collecting email and IP address of the users who start the chat. The messages and data exchanged are stored within the WhatsApp application. For more information, please refer to their Privacy Policy. We only activate the live chat if you give us consent and you can adjust your settings and opt-out at any time via the Cookie Settings.

#5 Information We Collect Automatically

We also collect some information automatically:

Usage Information: We collect information about your usage of our Services. For example, we collect information to authenticate a license activation and provide plugin updates. We use this information to provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
License Activation Information: When you enter and activate a license within your WordPress website, we collect information to authenticate and provide software updates for that website. This information includes the license key, product version, WordPress version, website name, website URL, website language and timezone.
Log Information: Like most website operators, we collect information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.

#6 How We Use Your Information

We collect information about you to understand your needs and provide you with a better service. Specifically, we use your information to:

Provide our Services to you. For example, to set up and maintain your account, provide plugin updates, or charge you for any of our paid Services.
Further develop our Services. For example by adding new features that we think our users will enjoy or will help them to create and manage their websites more efficiently.
Monitor and analyse trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use.
Monitor and protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Moove Agency and others.
Send you informational and promotional content in accordance with your marketing preferences. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.
Send you important notifications. For example, we may inform you of temporary or permanent changes to our Services, such as planned outages, new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.
Communicate with you and provide customer support.
Personalise your experience using our Services, provide content recommendations and serve relevant content.

#7 Sharing Information

We do not sell our users’ private personal information.

We share information about you in the limited circumstances outlined below and with appropriate safeguards on your privacy:

Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information) and those that help us understand and enhance our Services (like analytics providers).
As Required by Law: We may disclose information about you in response to a legal request.
To Protect Rights and Property: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Moove Agency, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Moove Agency goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

#8 Security – Safeguarding Your Information

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

Our payment processing vendors (Libra Bank, Stripe and PayPal) uses security measures to protect your information both during the transaction and after it is complete. If you have any questions about the security of your Personal Information, you may contact us.

#9 Cookies

A cookie is a small piece of code that a website asks your browser (e.g. Chrome, Internet Explorer) to store on your computer or mobile device in order to remember your preferences next time you visit the website again.

You can manage your cookies through your browser settings. You can also manage the cookies used on this website directly through the Cookie Settings.

#10 Access To Your Information and Correction

If you provide us with your personal information, you have the following rights:

To review the user information that you have supplied to us under the Data Protection Act 1998
To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
To request that your user information not be used to contact you
To request that your user information be deleted from our records
To exercise any of these rights, please contact us.

We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.